Our videographers travel all over the country on a weekly basis, capturing visual content for communities in 45 different states.
We work to schedule our trips 3-4 weeks in advance, in order to book flights and hotels with an adequate amount of time.
You will hear from your launch adviser roughly three weeks before the tentative week of a shoot in your area to gather and confirm your specific availability for the week we’ll be on site.
Our goal is to shoot as much visual content as possible when we're on site (exterior/amenity photos, HD walkthrough video tours of your floorplans, etc.). Once we know which floorplans, exteriors, and amenities you'll have available, we'll use that information to map out the trip with the specific date and time that we'll be on site.
Our team will then plan our trip to your area, booking flights and hotels, while accounting for drive time and the amount of time the shoot will take at each property (which considers the number of floorplans to shoot and whether we will shoot exteriors and amenities).
After we have planned the trip, you will receive an email and calendar invitation with the the specific date and time that our videographer will be at your community, along with your Video Preparation Checklist (see below) to ensure you have the best photos and videos possible.
Video Preparation Checklist
Roughly two business days before your shoot, a launch adviser will be in touch with you to remind you of the shoot and make note of any changes that may have taken place to your floorplan availability.
We understand that your availability is constantly changing so we continually reach out to you when we schedule trips in your area in order to shoot more photos and videos of your community.
Coordinating shoots is one of the more difficult parts of what we do here at Rentping, with both your availability and ours constantly changing. We ask that you reach out to us as you have vacancies and notices come up - that is a huge help in working to gather as much visual content for your community as possible when we're in your area.
When you reach out with specific units you will have available at a specific time, we connect with our scheduling coordinator to see when one of our videographers will be heading down to your area. As soon as we have more information, we will follow up with you to see about scheduling a shoot at your community.